The other day I came back from Aberdeen on the bus, to be met by the Professor in a small Ford. What I then discovered was that he’d taken the car back to from whence it came so that they could deal with a couple of trivial problems; a slight adjustment of a windscreen wiper, and something or other which rattled, or buzzed, in the driver’s door. The mechanic who took charge of it didn’t care for the way it behaved when you put it in reverse, and undertook an investigation, the result of which was that they announced that they were going to replace one of the main suspension springs. The Professor was naturally somewhat irritated by this, having had the thing for less than a week, but felt rather differently when it dawned on him that they were proposing 1) to lend him a car, and 2) to do it for free, on the grounds that they had intended to sell him a car which went, and shouldn’t have overlooked this fault. Someone who knows about these things told us that the part probably cost about £300, leaving the labour entirely out of it. So we have the VW back now, buzzing and rattling no more, and we are very pleased with the dealers.